Microsoft Dynamics CRM Upgrades

With Microsoft's release of Dynamics 365 CRM, businesses can now implement a more streamlined user experience on a modern, cloud-based CRM platform that users will actually use. Options are available for CRM customization to get your CRM application working the way you need it to, along with real-time analytics to boost your ability to identify new opportunities.

  • Do your users avoid using your CRM system?
  • Does your CRM work the way you intended?
  • Did you inherit a bad CRM system?
  • Are you interested in CRM that users will actually use, and can access no matter where they work?

If you said 'yes' to any of these questions, then it's time to upgrade your CRM to Microsoft Dynamics 365 CRM.

Microsoft Dynamics 365 CRM ugrade

What's so special about Microsoft Dynamics 365 CRM? Why should I upgrade?

Upgrade your CRM system to save money. Savings can come from process efficiency and staff productivity gains, from application integration and elimination of process redundancies, as well as an increase in sales revealed by identifying hidden opportunities using Dynamics 365 CRM intelligent analytics. If you've been delaying your CRM upgrade to avoid the hassle and costs involved in a CRM upgrade project, you'll find that an experienced CRM upgrade consultant, such as ASCENTREN, can help you get your CRM system working the way you want it to in less time than you might think.

Digital transformation of key business processes is no longer optional. In order to move forward in a digitized world, business managers must find new ways to innovate and reinvent processes, connect different parts of their business, reach and inspire customers, unlock opportunities, and win new business.

By upgrading your CRM system to Dynamics 365 CRM, you benefit from the addition of user-friendly features that will encourage user-adoption. With a user-oriented CRM experience, your users will fully engage the CRM system, which is a critical component of harnessing and evaluating key customer data in order to make smarter business decisions.

Cornerstones of Strong Customer Relationships

With Dynamics 365 CRM, Microsoft brings together the best technology they have to offer. Reaching beyond basic customer relationship management, Dynamics 365 CRM offers customer engagement plans which include CRM applications to support sales and field service along with customer service. These areas are the cornerstone of developing and nurturing strong customer relationships.

“...implement a streamlined user experience with custom report enhancements and inline sitemap editing in Dynamics 365 CRM…”

Optimize Sales & Customer Service

With Microsoft's release of Dynamics 365 v9 CRM, businesses can now implement a more streamlined user experience with custom report enhancements, inline editing of sitemap components, and display of full-text on labels.

By providing sales and customer service staff with familiar, easy-to-adopt tools and mobile apps that fit the way they work you can optimize their productivity and effectiveness. The streamlined user experience and process automation offered by Dynamics 365 CRM enables users to spend less time on administrative tasks and more time working.

Microsoft Dynamics 365 CRM offers streamlined data integration and real-time analytics that bring deeper insights into decision-making to help you deploy sales and customer service resources more strategically.


  • Gain sales performance visibility
  • Automate sales processes
  • Provide sellers with mobile apps.
  • Use real-time analytics to assess pipeline health


  • Automate customer service processes
  • Monitor customer relationship health
  • Proactively manage customer satisfaction
  • Use pre-built analytics dashboard

With the addition of multiple new user-friendly features in Dynamics 365 CRM, Microsoft has taken Dynamics CRM to the next level. As Microsoft Certified CRM Experts, our team of CRM consultants can help you upgrade, update or fix your Dynamics CRM installation. Options for Dynamics CRM upgrade services include serving as a guide for switching CRM online to Dynamics 365 CRM online. Contact our CRM Upgrade Specialists today to discuss upgrading your Microsoft Dynamics CRM system so you can leverage the full power of Dynamics 365 CRM.

As Microsoft Certified Dynamics CRM Consultants with vast experience implementing Dynamics CRM in a wide variety of industries, The ASCENTREN team of Dynamics 365 CRM Upgrade Specialists can guide you through the evaluation process to identify the right Dynamics CRM upgrade for your business.

Microsoft Certified Dynamics CRM Consultants

As Microsoft Certified Dynamics CRM Consultants, we are fully qualified to help you plan, upgrade and implement a custom Dynamics 365 CRM solution.

With years of successful CRM deployments ASCENTREN will apply proven techniques to guide you away from common software implementation problems, and help your business leverage the full power of Microsoft Dynamics 365 CRM.

By engaging ASCENTREN's CRM Consultants, you gain access to knowledgeable resources that help you filter out the noise, turn insights into actions and harvest the benefits of an upgraded Dynamics CRM system sooner, rather than later. Contact us to arrange for a free Dynamics CRM upgrade consultation.