At ASCENTREN, Our CRM Consultants offer effective CRM solutions where business process and technology work together. Our Certified CRM Consultants have CRM software expertise with deep business knowledge gained from many years of deploying systems across a broad spectrum of industries - offering keen insights into CRM system compatibility.

CRM Consulting for Optimal CRM Solutions

Our Certified CRM Consulting and CRM Development experts partner with your team to identify business critical processes to develop a fully optimized CRM solution which meets your organization’s specific needs. We strive to fully understand your short and long term goals in order to form a well-planned CRM implementation road map which facilitates development of optimal CRM solutions to serve those goals.

A successful CRM system roll out and full CRM user adoption can be achieved if you identify goals, business processes and the needs of CRM users early in the CRM project planning stages.

As your CRM consulting and development partner, our team can help you build a strategic CRM implementation plan.

We deliver business critical phases when you need them, with future phases deployed when you are ready to further optimize your resources through CRM solutions which leverage up-to-date technologies, implementation methodologies, and best practices. Our CRM Consultants and Developers provide consistent business value with every CRM consulting and development deliverable, and in every CRM implementation project phase.

“User adoption underlies our CRM solution design, one of many benefits you gain when engaging ASCENTREN as your CRM Consulting Partner…”

Poor user adoption is the most significant problem faced by businesses with new CRM deployments. Research shows it is the major contributor to deployment failure almost 50% of the time. We understand that clients aren’t just looking for software, they are seeking a CRM Consulting partner that can design and deploy a CRM solution that their staff will embrace. User adoption is a central pillar in our CRM solution design, and one of the most important benefits you gain from engaging our team of CRM consultants and developers as your CRM implementation partner.

Successful CRM Deployment Methodology

With years of successful CRM deployments we leverage proven methodologies to guide you away from common CRM software implementation pitfalls, and help your organization leverage the full power of Microsoft Dynamics CRM, Microsoft Dynamics 365 CRM, Microsoft Dynamics 365 CRM Online, or Salesforce.

ASCENTREN CRM Consultants are problem solvers with a passion for excellence and innovation. We are highly collaborative. Our CRM consulting services help businesses achieve CRM project success and optimal performance. Drawing on best practices and hands-on experience with high-performance businesses, we offer experience-based insights as part of our CRM Consulting services… and help you put them into action.

Customer Engagement through Customer Centricity

In an increasingly complex business environment, one of the few sustainable sources of profitable growth is the ability to deliver a consistently satisfying customer experience. To deliver the type of customer experience that drives high performance, leading organizations master customer centricity: the ability to offer highly relevant customer engagement, designed to capitalize on well-understood opportunities for profitable growth and tailored to the preferences and intentions of specific consumer segments.

Our CRM consulting group helps clients identify the specific marketing, sales and customer service capabilities they need to achieve high performance through customer centricity. We also enable businesses to acquire these capabilities quickly and cost-effectively, and operationalize them to achieve meaningful results.

Microsoft Certified Dynamics CRM Consultants

As Microsoft Certified Dynamics CRM Consultants, we are fully qualified to help you implement a custom Dynamics CRM or Dynamics 365 CRM solution including Dynamics 365 Customer Engagement CRM with Marketing, Sales and Service apps, deployed as on-premise or cloud installations.

Let the CRM Consulting Team at ASCENTREN work with you to develop a CRM implementation road map for delivering a cost-effective, fully integrated CRM solution. Contact us to arrange for an initial consultation and free demo of Dynamics 365 Customer Engagement CRM.