Microsoft® Dynamics 365 for Customer Engagement (CRM)

Building well-connected customer relationships is a priority for companies who want to successfully compete in a multi-channel, digital world. Companies must think beyond products and pricing; customer engagement and customer service experience are the new strategic advantages.

Microsoft® Dynamics 365 for Customer Engagement (CRM) is a robust customer relationship management platform that enables your organization to manage and support sales, marketing, and customer service processes from an easy-to-use suite of Microsoft software applications.

Dynamics 365 for Customer Engagement CRM, whether cloud or on-premises, works seamlessly with other Microsoft software products. Dynamics 365 CRM not only improves customer engagement and sales efforts, it is highly scalable making it an ideal flexible solution for large and growing businesses alike.

Key Benefits of Dynamics 365 for Customer Engagement:

  • Cloud solution for Marketing, Sales & Service
  • Option for On-premises deployment
  • Increases mobility, visibility and accessibility
  • Offers a 'smart' investment infrastructure
  • Works seamlessly with other Microsoft apps
  • User-friendly & familiar Microsoft interface
  • Can be designed to automate key processes
  • Options for customization & automation

Customer Engagement

Drive Customer Engagement

Dynamics 365 Customer Engagement empowers you to serve customers how, where and when they need you. Dynamics Customer Engagement has taken Dynamics CRM to a new level of flexibility, automation, integration and insight.

With the ability to architect an end-to-end solution on a unified cloud platform with core functionality and intelligent apps that you choose based on your needs, all apps are designed to work together seamlessly, at a very affordable price.

Our Microsoft Dynamics CRM Certified consulting teams use a well-developed, proven methodology which guides you every step of the project - from design to implementation. We gather business requirements, manage project assets, perform development to your specifications, and deploy the final application in your environment.

Microsoft Certified Partner for Dynamics CRM

Get What You Need

With the Microsoft Dynamics suite of apps, you can license and install the modules you need, rather than being forced to purchase an expensive software package that you don't need. Contact ASCENTREN to learn more about options available with Dynamics 365 for Customer Engagement.